Terms of Service
Last Updated: 11/26/2025
1. Acceptance of Terms
By accessing or using Uppercopy ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.
2. Description of Service
Uppercopy is an AI-powered social media command center that provides:
- AI-generated social media content for multiple platforms
- Content repurposing across different formats
- SEO website audits and recommendations
- Smart scheduling suggestions
- Community and hashtag discovery
- Brand voice management
3. User Accounts
3.1 Account Creation
You must create an account to use most features of our Service. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password
- Be responsible for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Account Restrictions
You must be at least 13 years old to use our Service. You may not:
- Share your account with others
- Create multiple accounts to circumvent usage limits
- Use automated systems to create accounts
4. Subscription Plans and Billing
4.1 Plan Tiers
We offer multiple subscription tiers:
- Starter (Free): Limited features with monthly usage caps
- Pro: Enhanced features and higher usage limits
- Elite: Premium features and highest usage limits
4.2 Billing
Paid subscriptions are billed monthly or annually through Stripe. By subscribing, you authorize us to charge your payment method for the applicable fees.
4.3 Automatic Renewal
Subscriptions automatically renew unless you cancel before the renewal date. You can cancel anytime through your account settings.
4.4 No Refunds
All payments are non-refundable. We do not provide refunds or credits for partial months, unused content generations, or if you decide you no longer want the Service. If you cancel, your subscription will remain active until the end of your current billing period.
4.5 Price Changes
We reserve the right to change our pricing. We will notify you at least 30 days before any price increase takes effect. Continued use after the price change constitutes acceptance.
5. Usage Limits and Fair Use
5.1 Plan Limits
Each plan has specific monthly usage limits for:
- Social media post generations
- Content repurposing operations
- SEO audits and page analyses
- Brand profiles
5.2 Fair Use Policy
You agree not to:
- Abuse or exploit the Service through excessive API calls or automated systems
- Resell or redistribute generated content as a service
- Use the Service to generate spam or malicious content
- Attempt to circumvent usage limits or access controls
6. Content and Intellectual Property
6.1 Your Content
You retain ownership of content you input into our Service (prompts, brand profiles, uploaded materials). By using our Service, you grant us a license to process your content to provide the Service.
6.2 Generated Content
Content generated by our AI is provided "as-is" for your use. You are responsible for reviewing, editing, and ensuring generated content meets your needs and complies with applicable laws before publishing.
6.3 Our Intellectual Property
The Uppercopy platform, including our software, algorithms, design, and branding, is our proprietary property. You may not copy, modify, distribute, or reverse engineer our Service.
7. Prohibited Uses
You agree not to use our Service to:
- Generate illegal, harmful, defamatory, or fraudulent content
- Violate any person's intellectual property rights
- Harass, abuse, or harm others
- Spread misinformation or manipulate public discourse
- Violate platform policies of Twitter, Reddit, LinkedIn, or other social networks
- Generate spam, phishing content, or malware
- Impersonate others or misrepresent your identity
- Scrape or extract data from the Service
8. AI-Generated Content Disclaimer
Our Service uses AI to generate content. While we strive for accuracy and quality:
- AI-generated content may contain errors, inaccuracies, or biases
- You are responsible for reviewing and verifying all generated content
- We do not guarantee that generated content will achieve specific results
- Generated content may not be factually accurate or appropriate for all contexts
- You should not rely solely on AI-generated content for critical decisions
9. Third-Party Services
Our Service integrates with third-party platforms and services (OpenAI, Stripe, AWS). We are not responsible for:
- The availability or performance of third-party services
- Third-party terms of service or privacy policies
- Changes made by third-party providers
10. Service Availability
We strive to provide reliable service, but we do not guarantee:
- Uninterrupted or error-free service
- That defects will be corrected immediately
- Availability during maintenance or updates
- Compatibility with all devices or browsers
11. Termination
11.1 By You
You may cancel your subscription anytime through your account settings. Cancellation takes effect at the end of your billing period.
11.2 By Us
We may suspend or terminate your account if you:
- Violate these Terms
- Use the Service fraudulently or illegally
- Fail to pay subscription fees
- Abuse or misuse the Service
We will provide notice when possible, but we reserve the right to terminate immediately for serious violations.
11.3 Effect of Termination
Upon termination:
- Your access to the Service will cease
- Your data may be deleted after a reasonable grace period
- No refunds will be provided for remaining subscription time
- You must cease using any materials obtained from our Service
12. Disclaimers and Limitations of Liability
12.1 Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
12.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UPPERCOPY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
13. Indemnification
You agree to indemnify and hold Uppercopy harmless from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of others
- Content you generate and publish using our Service
14. Dispute Resolution
14.1 Governing Law
These Terms are governed by the laws of the State of Washington, United States, without regard to conflict of law principles.
14.2 Arbitration
Any disputes will be resolved through binding arbitration rather than in court, except you may assert claims in small claims court if they qualify.
15. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Uppercopy.
16.2 Severability
If any provision is found unenforceable, the remaining provisions will remain in effect.
16.3 No Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
16.4 Assignment
You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.
17. Contact Us
If you have questions about these Terms, contact us at:
Email: hello@uppercopy.com
Website: https://uppercopy.com
By using Uppercopy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.