Privacy Policy

Last Updated: 11/26/2025

1. Introduction

Welcome to Uppercopy ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account (email address, name, password)
  • Subscribe to our services (billing information processed by Stripe)
  • Use our AI content generation features (prompts, brand profiles, content preferences)
  • Contact us for support (email, messages)

2.2 Automatically Collected Information

When you use our service, we automatically collect:

  • Usage data (features used, generation history, timestamps)
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies
  • Analytics data (page views, session duration)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our AI-powered social media services
  • Process your transactions and manage subscriptions
  • Generate personalized content based on your brand profiles
  • Improve our AI models and service quality
  • Send service updates and important notifications
  • Respond to your support requests
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We share data with trusted service providers who help us operate our business:

  • Stripe: Payment processing (credit card information is never stored on our servers)
  • OpenAI: AI content generation (prompts are sent to generate content)
  • AWS: Cloud hosting and storage
  • Analytics providers: Usage analytics and service improvement

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

4.3 Business Transfers

If Uppercopy is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 90 days, except where we must retain it for legal compliance.

7. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update incorrect or incomplete data
  • Deletion: Request deletion of your account and data
  • Data Portability: Receive your data in a structured format
  • Opt-out: Unsubscribe from marketing emails
  • Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at hello@uppercopy.com

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling them may affect functionality.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

10. Children's Privacy

Uppercopy is not intended for users under 13 years old. We do not knowingly collect data from children. If you believe we have collected data from a child, contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our service. Continued use after changes constitutes acceptance.

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

We do not sell your personal information.

13. GDPR Rights (European Users)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 7 above.

14. Contact Us

If you have questions about this privacy policy or your data, contact us at:

Email: hello@uppercopy.com
Website: https://uppercopy.com

Privacy Policy | Uppercopy